In this short tutorial I will show you how you can launch the SAP CRM WEBUI application.
Depending on the CRM release you would be working in, there are different options to access the CRM WEB UI. You can check your release the following way:
Check your SAP CRM release
When logged on in the SAP CRM using the SAPGUI, in the menu you select: <System - Status>
In the following screen you click on the magnifying-glass in the field "Component Version":
In the following screen, you scroll down till you see Software component "BBPCRM". In the field release you can see that I am working on a 7.0 Release.
When working in CRM 6.0 (CRM2007)
In CRM2007 you can add the URL of the WEBUI into your favorites in the SAP Menu. In order to do so you do the following: In the SAP Menu, choose “Favorites” >> Add other Objects”
Choose “BSP Application”
Press the “OK” button.
You can now start the Web client User Interface via your favorites.
When working in CRM 7.0
As of CRM 7.0 release there are some changes to logon to the new WEB UI. See SAP OSS Note: 1173951 There are several options that you can try, of which I personally suggest you just find out which URL should be used, and save this URL as a favorite in your Web browser (Internet Explorer)
Option 1: Via the transaction code SICF you select the Service Name "CRM_LOGON".
Press the “Execute” button.
In the following screen you select the service "crm_logon" and right-mouse click, where you select 'test link'.
You should then get the logon screen, where you need to enter your User ID and password:
In this case you can just save this URL into your browser’s favorites and call this “SAP CRM WEBUI”.
Option 2: When logged on to the SAPGUI, you can also use the transaction code CRM_UI to logon to the SAP CRM WEBUI.
This transaction will also launch your internet browser with the SAP CRM logon screen as shown in above screenshot.
Option 3: Look-up the URL of the CRM WEBUI
Use transaction code SE80 and select the BSP application CRM_UI_START.
Double-click on the page default.htm. On the tab page "Properties" you will find the URL that you can use directly in your web browser to launch the SAP CRM WEB UI.