How to launch the SAP CRM WEBUI

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In this short tutorial I will show you how you can launch the SAP CRM WEBUI application.

Depending on the CRM release you would be working in, there are different options to access the CRM WEB UI. You can check your release the following way:

Check your SAP CRM release

When logged on in the SAP CRM using the SAPGUI, in the menu you select: <System - Status>

In the following screen you click on the magnifying-glass in the field "Component Version":

In the following screen, you scroll down till you see Software component "BBPCRM". In the field release you can see that I am working on a 7.0 Release.

When working in CRM 6.0 (CRM2007)

In CRM2007 you can add the URL of the WEBUI into your favorites in the SAP Menu. In order to do so you do the following: In the SAP Menu, choose “Favorites” >> Add other Objects”

Choose “BSP Application

Press the “OK” button.

You can now start the Web client User Interface via your favorites.

When working in CRM 7.0

As of CRM 7.0 release there are some changes to logon to the new WEB UI. See SAP OSS Note: 1173951 There are several options that you can try, of which I personally suggest you just find out which URL should be used, and save this URL as a favorite in your Web browser (Internet Explorer)

Option 1: Via the transaction code SICF you select the Service Name "CRM_LOGON".

Press the “Execute” button. 

In the following screen you select the service "crm_logon" and right-mouse click, where you select 'test link'.

You should then get the logon screen, where you need to enter your User ID and password:

In this case you can just save this URL into your browser’s favorites and call this “SAP CRM WEBUI”.

Option 2: When logged on to the SAPGUI, you can also use the transaction code CRM_UI to logon to the SAP CRM WEBUI.

This transaction will also launch your internet browser with the SAP CRM logon screen as shown in above screenshot.

Option 3: Look-up the URL of the CRM WEBUI

Use transaction code SE80 and select the BSP application CRM_UI_START.

Double-click on the page default.htm. On the tab page "Properties" you will find the URL that you can use directly in your web browser to launch the SAP CRM WEB UI.

Davy has been working as an SAP Consultant since 2000 and started working in the SAP IS-U Module , but as of 2002 he has mainly worked as functional SAP CRM consultant and SAP Authorizations consultant.
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10 thoughts on “How to launch the SAP CRM WEBUI

Comment author said

By Rupesh on 9 February 2013 at 20:03

Liked it because in this they taught the different ways to launch CRM WEB UI and the presentation was very clear as every step is elaborated with the screen shorts
Thanks for this useful article ....
Hoping to see such more articles from you in near future.


Comment author said

By Dinesh on 13 February 2013 at 06:30

Thanks for the Explanation...

Can i get some information for identifying the BSP Components in Standard WEB UI.

I mean In web ui from which component i got the Necessary screens , butttons nd events..

I am a beginner i want to Learn thos concept
Please help me in this

Thanks & Regards,


Comment author said

By Dinesh on 18 February 2013 at 06:45

Thanx Davy.

I checked with the components but i couldn't get it . Getting lot of confusion with BSP application CRM_UI_START .
In that we have only one .htm page and other all are not of that kind . and i am struggling to know where that views are used in the component (and also for what purpose)


Comment author said

By prodipta on 17 January 2014 at 16:26

Dear Davy, I am new to sap crm.Recently I have installed
sap crm 7 ides. Now I want connect web ui from gui. But I couldn't do that. Will you pls help me by showing the right path to connect with web ui in sap crm 7 ides?

Prodipta Datta


Comment author said

By Davy Pelssers on 18 January 2014 at 13:26

Hi Prodipta,
unfortunately I am not a basis consultant, so have no experience in installing SAP systems.. I just know how you can launch the CRM WEBUI once installed correctly.

I assume if you follow installation guides provided on service.sap.com this should not be a big problem?

Additionally you can Always pose your question on SCN.

cheers and good luck


Comment author said

By Jagadeesha S on 10 November 2014 at 19:25


Want to use CRM WEBUI on SSO with out using user id and password.

Can explain to me and steps need to be followed. SICF service ablew do the same SAPGUI SSO option.

SAPFUI configured SAP SSO thru quest software


Jagadeesha S


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