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How to open system for sap and maintain OSS ID in secure area.

Hi Guys,

Today am going to discuss "How to open a system for SAP and maintain OSS ID in secure area". I will try to explain this using various screenshot, so that you can visulize same without any doubt.

Feel free to comment if you have any doubt or advise.

First of all we need to login to SAP Market place using your S-User ID.

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Now we will go into Help and support and under that, click on Connect to SAP. Continue reading »

Access Control Engine in CRM

Introduction to ACE

A lot of big clients having big or complex CRM installations face the same problem: how can we restrict the users only to particular data that they need to see?

We don’t mean authorizations related to functionality, but related to business content (Real time data). Imagine you run a big business and have millions of customers worldwide. Then a sales representative responsible for a group of customers in Region AAA should not see any customers from Region XXX in his search results. Or a sales representative with responsibility for a certain branch should not be bothered with customers of other branches. Most important here is if the structure of the sales organization changes, you don’t want to end up changing all kind of authorization profiles/Roles.

To solve these issues, SAP came up in CRM with a pretty nice solution: CRM-ACE. This stands for Access Control Engine and is a framework to dynamically calculate user dependent access rights on object level. It originates from Channel Management but works in all PCUI (People Centric User Interface) functionalities. One Limitation here is, it doesn’t work in other environments like IC Web client or via the SAP GUI.
Now ACE works in the SAP CRM Web UI as well. Continue reading »

How To Read The Document Flow in SAP CRM: use case illustration

Hi, today I was explaining a bit more about SAP CRM processes to a couple of ABAP developers making their first steps in the SAP CRM development scene.

One of them was trying to find out how the document flow could be retrieved based on a follow-up document.

I overheard some other CRM consultant starting to speak about tables...and thought there should be a better and more efficient way then reading out table relationships.

I therefore  consulted my best friends Google.com as well as SDN/SCN and quickly was able to find not only the relevant tables but also a function module that might do the job. Continue reading »

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